Review Our Policies Before Booking
We encourage guests to review our policies to ensure a smooth and enjoyable stay. Please familiarize yourself with important information before making your reservation at The Pioneer Motel in West Yellowstone.
The Pioneer Motel LLC is privately owned.
We Reserve the right to refuse service to anyone.
Our policies are subject to change at any time, and your reservation is an acceptance of these terms.
CHECK-IN HOURS ARE 3 PM TO 10 PM DAILY
NON-SMOKING POLICY
Smoking is not allowed inside any rooms/units.
Guests and those affiliated to our guests who are found to have smoked in their rooms are subject to a $175 cleaning fee/ fine.
PETS
The Pioneer Motel only accepts Service animals.
Pets must not be left unattended in your room.
Guests will be charged and held accountable for any damages to your room, bedding, furniture, items in your room in its entirety caused by your pet.
LOSS/THEFT
The Pioneer Motel will not be responsible for the loss or theft of any valuables of any kind. Please secure all valuables.
The Pioneer Motel will not be responsible for any accidents or injuries that occur on the property.
PAYMENTS
ALL PAYMENTS WILL BE MADE IN FULL UPON ARRIVAL for your reservation.
We accept Visa, Mastercard, Discover, tap to pay options, Apple Pay and cash.
We do not accept American Express.
BOOKINGS
All bookings made online or by phone must be secured with a valid credit card.
No charges will be applied at the time of booking, unless you've booked through and paid from a third party website.
CANCELLATIONS
The Pioneer Motel has a 3-day cancellation policy.
OUR WEBSITE Pioneermotelmontana.com OFFERS NO CANCELLATION OPTION if you've booked direct.
YOU MUST CALL OR EMAIL US TO CANCEL YOUR RESERVATION: 406-646-9705.
WE'RE SORRY FOR THIS INCONVENIENCE.
IF YOU BOOK THROUGH A 3RD PARTY WEBSITE SUCH AS EXPEDIA, YOU MUST CANCEL THROUGH THAT THIRD PARTY WEBSITE YOU BOOKED THROUGH.
Should you desire to cancel your reservation, you must do so by sending an email or calling us at 406-646-9705 stating that you are canceling your reservation. A confirmation of cancellation email will be sent to you for your records.
You may cancel your reservation 3 days prior to your arrival date with no charges to your credit card.
However, if you cancel within or less than 3 days of your arrival, you will be charged for the first night of lodging.
If you do not notify us, or do not show up for your reservation you will be charged the first night of your reservation with the credit card on file.
REFUNDS
No refunds of any type will be issued after you have checked into the motel. For instance, should the need for you to depart early due to an emergency on your end, does not entitle you to a refund for the remainder of your stay.
ROOMS/PARKING
Parking is free and reserved for guests only. There is no trailer parking, please call for trailer parking options nearby.
Each room has a designated parking area; we ask that you follow parking guidelines you will receive upon check-in to ensure there is parking for everyone.
All rooms are ground level and have one or two steps to enter the room. However, our larger family units have 4 to 6 steps
DAMAGE/ABUSE/OR THEFT OF/TO ROOM/UNIT BELONGINGS
You are expected to leave your room in as good a condition as when you arrived. Any damage or missing items caused by you or those in your party, will be charged for damage/theft.
THE LEGAL FINE PRINT
Guests agree to indemnify, defend and hold harmless the owners of the Pioneer Motel LLC and its representatives from all claims, disputes, litigation, judgments, costs, and attorney fees resulting from loss, damage or injury to guests and occupants, and property.
Guests or their personal property, including vehicles, are not insured by the Pioneer Motel LLC against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause.